Terms and Conditions

The offer and sale of all products on www.torregrossablu.com are governed by the following General Conditions of Sale.

The products purchased on www.torregrossablu.com are sold directly by S.u.m.ma. Srl with registered office in Via della Libertà, 43, 90139 Palermo e-mail address: info@torregrossablu.com

  1. Execution of these conditions of sale

1.1 These General Conditions of Sale govern the offer, shipment and acceptance of purchase orders for products on www.torregrossablu.com between users of the aforementioned sites and the Seller.

The General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller present on www.torregrossablu.com through links, banners or other hypertext links. It is up to the user to check the conditions of sale before placing orders and purchasing products and services from parties other than the Seller. Summa. Srl is not responsible for the provision of services by third parties other than the Seller or for the conclusion of e-commerce operations between users of www.torregrossablu.com and third parties.

1.2 The Seller uses the website www.torregrossablu.com to offer products for sale and carry out its e-commerce activities exclusively towards its end users or “Consumers”, ie any natural person acting for purposes unrelated to his commercial activity, entrepreneurial or professional.

The Seller reserves the right not to accept order proposals received from users who are not “Consumers” or from any other person who does not comply with the relevant commercial policies.

  1. Agreement between Consumer and Seller

2.1 The reference language for signing the contract with the Seller is Italian.

2.2 Purchase requests from countries other than those indicated cannot be accepted.

2.3 Consumers who intend to send a purchase order for one or more products on www.torregrossablu.com must complete the electronic order form and transmit it electronically to the Seller following the online instructions to complete the purchase contract.

2.4 The order form contains a reference to these General Conditions of Sale, to the Privacy policies, as well as a summary of the essential characteristics of each product ordered and the relative price (including all applicable taxes), of the accepted payment methods and the methods of delivery of the purchased products, the shipping and delivery costs, the conditions for withdrawal and the methods of returning the purchased products.

2.5 Before proceeding with the purchase by sending the order form, the Consumer is required to carefully read the General Conditions of Sale and all legal documentation; the Consumer can also print, save or download a copy for personal use.

Before sending the order form, the Consumer can identify and correct any errors in the data entered.

By sending the order form, the Consumer declares to have understood and accepted the contents of the same, as well as the General Conditions of Sale and Use, the Privacy Policy and the conditions for withdrawal. Failure to fully accept these contents will result in the cancellation of the order.

2.6 Product prices may be subject to revision. The Consumer is required to check the final price of each product before sending the relevant order form.

2.7 The Seller will receive the order form electronically and will verify the correctness of the data relating to the order before starting the purchase order process.

2.8 The acceptance of the order proposal by the Seller will take place when the Seller will send the interested party an e-mail confirming the shipment of the order, at which time a contract between the concerned and the Seller.

2.9 The order form will be archived for the period of time necessary to process the order and in any case within the terms established by law. The Consumer can review their order in the online account.

2.10 The Seller reserves the right to ignore any incomplete or incorrect purchase orders, whose solvency is not sufficiently guaranteed or if the products are not available. In such cases, the Seller will send the Consumer an e-mail informing him that the contract is not stipulated and that the Seller has not carried out the purchase order, explaining the reasons.

If the products presented on www.torregrossablu.com are no longer available or on sale at the time of the last access to the site or when the order form is sent, the Seller is required to notify the Consumer in a timely manner

VAT and in any case within 14 days from the day following that in which the order was sent to the Seller, the unavailability of the products ordered. In the event of the order being sent and payment made, the Seller undertakes to reimburse the relative amount, without any obligation to indemnify.

  1. Characteristics of the goods for sale

3.1 The websites www.torregrossablu.com.com only offer original products.
3.2 The basic characteristics of the products presented on www.torregrossablu.com are available on the specific page of each product. Please note that product images and colors may not exactly match actual garments due to the internet browser or monitor used.

  1. Payments

4.1 The methods of payment for the products purchased and the related shipping and delivery costs are indicated in the order form and form an integral part of these Conditions of Sale.

4.2 In case of payment by credit card, the financial information (for example, the credit / debit card number or the expiry date) will be transmitted in encrypted form to the providers of remote electronic payment services, without third parties being able to in any way access such information. Furthermore, such information will not be used by the Seller except to complete the procedures relating to the purchase for which it was provided and to issue the relative refund in the event of returning the products, following the exercise of the right of withdrawal, or if it is necessary to prevent or report to the police any fraud detected on www.torregrossablu.com. The amount for the purchase of products and shipping costs, as indicated in the order form, will be charged at the time of purchase or shipment, according to the selected payment methods.
4.3 The currency of the transaction will depend on the country of destination and will be clearly indicated in the order form.

  1. Shipping and delivery of products

Products ordered on www.torregrossablu.com will be shipped by courier. The consumer can decide between two service levels at the checkout:

The Consumer will be asked to choose the preferred method when completing the order form.

Delivery times are calculated based on working days and do not include national or local holidays.

You can complete the order process only if the shipment is destined for one of the countries listed in the delivery countries menu. If the country of delivery is not listed, it is not possible to complete the order process as no shipments are made to that country.

If you change the shipping country during the order process, the shopping cart is automatically emptied and you will need to select the products again on the website of the correct country.

There may be remote or particular places to which the courier cannot make the shipment; any limitations based on the delivery address will be communicated to the interested parties.

Shipping costs are charged to the customer.

  1. Right of withdrawal

6.1 The Consumer has the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within 14 working days from the day of receipt of the products purchased on www.torregrossablu.com.

6.2 To withdraw from the contract, the Consumer must proceed as follows:

6.3 The costs of returning the purchased goods are charged to the customer.

6.4 If the Consumer decides to use a carrier other than that indicated by the Seller in the Return Form, he will have to pay the costs of returning the purchased products himself. In such event, any loss or damage to the products during transport will be borne by him.

6.5 The Right of Withdrawal, including all the terms and methods described in the preceding and following paragraphs, may be correctly exercised when the following conditions are also fully satisfied:

6.6 Where the Right of Withdrawal is exercised according to the methods and terms indicated, the Seller undertakes to reimburse the payments already received for the purchase of the products according to the methods and terms provided.

6.7 The amounts will be repaid as soon as possible; in any case, once the correct execution of the return procedure has been verified, the Seller undertakes to activate the refund procedure within thirty (30) days from the date of arrival of the goods in the warehouse.

6.8 In the event of failure to comply with the methods and terms for exercising the right of withdrawal, as specified in these conditions of sale, the Consumer will not be entitled to obtain a refund of the amounts paid to the Seller; he may, however, at his own expense, request that the products be returned to him in the state in which they were returned to the Seller. Otherwise, the Seller may withhold the products, as well as the sums already paid for the purchase of the same.

  1. Refund times and methods

7.1 After the return of the products, the Seller will carry out all the checks necessary to verify the compliance of the products with the terms and conditions referred to in paragraph 6. In the event of a positive outcome of these checks, the Seller undertakes to send the Consumer a e-mail confirming acceptance of the returned products.

7.2 The refund will be credited exclusively to the same debit / credit / card
bank account used for the original payments of the order.

7.3 The Seller specifies that the carrier for returning the products must be the same who made the delivery, so that, using the pre-printed label affixed to the package containing the products, the Consumer can return the products to the Seller without having to pay directly. shipping costs. According to the methods and terms provided for the right of withdrawal, this method allows the Seller to pay directly, on behalf of the Consumer, the costs of returning the purchased products, freeing him from any payment obligation towards the carrier.

7.4 If the Consumer decides to use, for the return of the products, a carrier other than that indicated by the Seller, he will have to pay the necessary expenses himself and will also have to assume all responsibility for any loss or damage to the products during transport, according to the methods and terms provided for exercising the right of withdrawal

  1. Privacy

8.1 The Consumer can obtain information on the processing of personal data by accessing the Privacy Policy.

8.2 It is possible to request further information in relation to the Privacy Policy by contacting the Seller’s Customer Service at the following e-mail address: info@torregrossablu.com

  1. Applicable law and dispute resolution

9.1 The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree no. 206 of 6 September 2005 on the Consumer Code, with specific reference to the legislation on distance contracts and by Legislative Decree no. 70 of 9 April 2003 on some aspects relating to electronic commerce.

  1. Changes and Updates

The General Conditions of Sale can be changed at any time, also in consideration of any legal changes. The new General Conditions of Sale take effect from the date of publication on the site.

  1. Customer Assistance

The Consumer can request any information from the Seller’s Customer Service via the following e-mail address: info@torregrossablu.com